Handling of personal information on the website

MOLDINO Tool Engineering, Ltd. Handling of Personal Information on the Website of MOLDINO Tool Engineering, Ltd., Ltd. com/, https://info.moldino.com/, including subdirectories, hereinafter referred to as "this website"), the policy regarding the handling of personal information on this website is as follows. (hereinafter referred to as "this policy"), respecting the privacy of our customers, and obtaining, storing, using, generating or generating personal information in compliance with the applicable laws and regulations of each country, including the Act on the Protection of Personal Information in Japan. Transfer (hereinafter referred to as "handling") will be carried out.

Matters that should be notified to customers under applicable laws and regulations may be detailed in Appendix. In the event that Appendix conflicts with this Policy, Appendix shall prevail over the conflicting portion.

1. Responsible entity for handling personal information

Our company is responsible for the handling of your personal information on this website.

 

2. Types of Personal Information Collected

We acquire personal information such as:
 

• Basic personal information for identifying and contacting customers (name, gender, date of birth, e-mail address, telephone number, address, company name, title, school name (if the customer is a student), etc.)

• Usage status of this website (browsing history, IP address, login history, country of residence corresponding to IP address, etc.)

• Contents of customer Inquiry and subsequent responses

• Other personal information obtained by our company through this website

3. Acquisition method of personal information and effect of customers not providing personal information

Through this website, we obtain personal information directly from customers in the following situations.
 

• When you use our website

• When a customer makes Inquiry

• When you register to participate in a trade show or Other marketing or recruitment Event for our products Event

In addition, the Company may indirectly obtain the usage status of this website from the following services.

• Google, provider of web analytics services (Google Analytics)

• Geolocation Technology, provider of IP geolocation databases

• Salesforce, a provider of marketing automation services (Marketing Cloud Account Engagement, formerly Pardot)

• DataSign, Inc., a Consent Management Tool (CMP) provider

In some cases, your provision of personal information to us is mandatory, including as necessary for entering into or performing a contract with us or as an obligation under applicable law. If you do not provide us with such mandatory information, or if the information you provide us is inaccurate, you may not use our website, including Inquiry us or registering for our Event. Service may not be available.

 

4. Purpose of use of personal information

The Company uses personal information for the following purposes (including providing it to each recipient described in 9 below to the extent necessary for each purpose).
 

• Provide personalized information about our services and products based on your use of our website (including analysis of your interests and needs);

• Sales and marketing activities (including marketing activities that use analysis of your interests and needs)

• Execution of duties necessary for transactions with customers

• Improving the quality of our products, services, website content and your experience on our website, including using an analysis of your interests and needs to improve quality.

• Planning and development of new products and services (including planning and development using analysis of customer interests and needs)

• Response to Inquiry

• detect, investigate and prevent fraudulent, deceptive or illegal use;

• Protecting our legitimate interests

5. Sensitive Information

We generally do not collect personal information that is defined as sensitive information by applicable law, such as information about race or ethnic origin, religious or philosophical beliefs, or health. If it is unavoidable for us to acquire sensitive information, we will take necessary measures in accordance with applicable laws and regulations, such as obtaining consent from the customer.

 

6. Children's personal information

This website is not intended for use by persons under the age of 16. If it becomes necessary to acquire personal information of a child out of necessity, we will take necessary measures in accordance with applicable laws and regulations, such as obtaining the consent of the legal representative.

 

7. Cookies

A cookie is a small text file that our website sends to your device for the purpose of maintaining certain records. Local storage is also a mechanism for saving information on the browser of the customer's device for the purpose of maintaining a certain record.

By using cookies, etc., we are able to:

• Provide customers with a better, personalized user experience by remembering the language settings, login status, and product information registered in My List on the customer's terminal (browser, etc.) on this website. To do. (Essential cookies, etc.)

• To track your use of our website and to obtain useful and important insights that allow us to improve our website and provide you with personalized information that is more likely to be of interest to you. (performance cookies, etc.)

• If required by applicable law, we will ask you to consent to the setting of cookies, etc.

8. Retention period of information

We will retain your personal information for the period necessary for the above purposes and in accordance with applicable law. In order to determine an appropriate retention period for personal information, we consider the amount, nature and sensitivity of personal information, the potential risk of harm from unauthorized use or disclosure of personal information, and the purposes for which we process personal information. , and the ability to achieve those purposes by other means, as well as applicable legal requirements. When we no longer need to use your personal information, we will delete your personal information in accordance with applicable laws and procedures established by us.

 

9. Recipients of Personal Information

As shown in the table below, we will provide your personal information to each recipient to the extent necessary for the above purposes.

Type of Personal Information Provided, Recipient, Recipient's Country
1) Inquiry content

• MOLDINO Tool Engineering, Ltd. Group companies and/or distributors with whom it is necessary to share information in order to respond to inquiries. Our group companies and distributors can be confirmed from Appendix. You can check the country where the recipient is located in Appendix.

2) Usage status of this website

• Google USA, provider of web analysis service (Google Analytics*)

• Geolocation Technology Japan, a provider of IP geolocation databases

• DataSign Japan, a provider of consent management tools (CMP)

　
3) Status of use of this website and content of inquiries

• Salesforce USA, a provider of marketing automation services (Marketing Cloud Account Engagement, formerly Pardot)

4) Information recorded in the access log of this website

• MOLDINO Tool Engineering, Ltd., Ltd. and Connecty Co., Ltd., to which the Company outsources the operation of this website

In the event that each of the above recipients is a data processor processing data on our behalf, we will ensure that appropriate data protection measures are ensured by contracts, etc., with such data processors in accordance with applicable laws and regulations. .

*About Google Analytics
For information on how Google Analytics collects and uses information, please visit www.google.com/policies/privacy/partners. If you wish to stop using Google Analytics, please visit here (tools.google.com/dlpage/gaoptout).

 

10. Provision of Personal Information to Third Parties in Foreign Countries

If the disclosure of personal information described in 9 above falls under cross-border transfer as defined by applicable laws and regulations, the Company will take appropriate data protection measures required by applicable laws and regulations, such as obtaining the customer's consent to such cross-border transfer.

 

11.Safety control measures

Our company has an information management officer in each department that handles personal information, and takes measures to keep personal information accurate and up-to-date and to prevent unauthorized access, loss, destruction, falsification, leakage, etc. of personal information. I will teach you. In addition, we have established internal regulations regarding the management of personal information, and have ensured that our employees (including executives, general employees, part-time workers, temporary workers, etc.) Other related parties are fully aware of the regulations, and that they are implemented, maintained, and continued. will be improved.

 

12. YOUR RIGHTS

Under certain conditions, you have rights under applicable law regarding your personal information. Examples of such legal rights include:
 

• Right of Access - The right to inquire about, verify, and request a copy of the personal information we hold about you.

• Right to rectification – the right to request that any personal information we hold about you be corrected if it is inaccurate. You also have the right to request that any incomplete personal information we hold about you be completed.

• Right to Erasure - The right to request erasure of your personal information under certain conditions.

• Right to restriction of processing – the right to request that we restrict processing of your personal information under certain conditions.

• Right of objection – the right to object to the processing of your personal data under certain conditions.

• Right to withdraw consent – the right to withdraw consent where the legal basis for processing your personal information is consent. Withdrawing your consent will not affect the validity of the processing that took place before you withdrew your consent.

• We will respond to your exercise of your rights within a reasonable period of time as required by applicable law. If you wish to exercise any of these rights or have any questions about your rights, please contact us using Inquiry details set out in 14 below.

13. Complaints

You can file a complaint with the personal information protection supervisory authority regarding our handling of your personal information.

 

14. Inquiry

お問い合わせは、下記までご連絡ください。
株式会社MOLDINO
営業本部 営業企画部 広報グループ
メールアドレス：ml-mdiprg1@moldino.com
お問い合わせフォーム：https://www.moldino.com/contact/inquiry-others/

 

15. CHANGES TO THIS POLICY

If we change this policy (including Appendix), we will post it on our website, send an e-mail to you, or Other way we deem appropriate (as required by applicable laws and regulations). We may change or add to this policy, in whole or in part, by notifying you. In this case, the revised Policy will apply from the earlier of the date on which you access this website for the first time after receiving the notice or the date specified in the notice. If there are Other necessary procedures under applicable laws and regulations, we will take those procedures.

Date of issue May 10, 2023